Dead battery? Bring the power back.
Road Hero Assistant provides battery jump-start and mobile battery replacement assistance at suitable roadside, home, or workplace locations.
Battery assistance without an unnecessary trip to the shop.
A discharged or failed battery can leave a vehicle unable to start at the roadside, at home, or at work. Mobile battery assistance brings the appropriate listed service directly to the vehicle.
A jump-start may help when the battery is discharged but otherwise usable. When the battery can no longer perform reliably, mobile replacement assistance may be the more suitable option.
Service availability depends on the vehicle, battery location, accessibility, safety of the surrounding area, and availability of a suitable replacement battery.
Two practical solutions for common battery problems.
Tell us what the vehicle is doing, where it is located, and whether the battery has recently shown warning signs.
Battery Jump-Start
Mobile assistance connecting an appropriate power source to help start a vehicle with a discharged battery when conditions are suitable.
Mobile Battery Replacement
On-location assistance removing a failed battery and installing a suitable replacement when one is available for the vehicle.
Jump-start or replacement?
For a discharged battery
A jump-start may be appropriate when lights were left on, the vehicle has been parked for an extended period, or the battery has temporarily lost charge.
For a battery that has failed
Replacement assistance may be appropriate when the battery will not hold a charge, has repeatedly failed, or is visibly damaged.
A straightforward battery-assistance process.
Call or request help
Contact Road Hero Assistant and explain what happens when you try to start the vehicle.
Share the details
Provide the vehicle make, model, year, battery symptoms, and current location.
Confirm the service
The information helps determine whether jump-start or replacement assistance is appropriate.
Mobile battery service FAQs.
Quick answers about battery jump-start and replacement assistance.
Can you jump-start my vehicle at home or work?
Yes. Battery jump-start is available at suitable roadside, home, or workplace locations when the vehicle is safely accessible.
Do you provide mobile battery replacement?
Yes. Mobile battery replacement assistance is included when a suitable replacement is available for the vehicle.
What vehicle information should I provide?
Share the vehicle make, model, year, engine information if known, current location, and the symptoms you noticed.
Does a successful jump-start mean the battery is fine?
Not necessarily. A jump-start may get the vehicle running, but a battery that repeatedly loses charge may require replacement or further diagnosis.
What if the vehicle still will not start?
If battery assistance does not resolve the problem, vehicle diagnostics or towing through a service partner may be the appropriate next step.
Request mobile battery assistance.
Road Hero Assistant is based on State Highway 249 in Houston. Contact us with the vehicle, battery symptoms, and location details.
Need a jump-start or mobile battery replacement?
Tell us what you drive, what happens when you try to start it, and where the vehicle is located.
Call Road Hero Assistant