01
Flat-tire change
Assistance removing a flat tire and fitting the vehicle’s usable spare tire.
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Roadside and mobile vehicle services
Help for the vehicle problem you have right now.
Road Hero Assistant provides roadside help and mobile automotive services at the roadside, at home, or at work in the Houston area.
Roadside help
Support when your journey is interrupted.
These services are focused on common roadside problems that can leave a driver unable to continue safely.
02
Battery jump-start
On-location jump-start assistance when a discharged battery prevents the vehicle from starting.
Call for this service03
Car lockout assistance
Help regaining access when keys are locked inside the vehicle.
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Emergency fuel delivery
A limited emergency fuel delivery to help a driver reach a nearby fuel station.
Call for this service05
Tire inflation
Air added to an underinflated tire when the tire’s condition makes inflation appropriate.
Call for this service06
EV charging assistance
Emergency assistance for an electric vehicle that needs charging support.
Call for this service07
Emergency breakdown assistance
Roadside support and next-step coordination when a vehicle unexpectedly breaks down.
Call for this service08
Towing through a service partner
Towing assistance coordinated through a service partner when the vehicle cannot be handled on location.
Call for this serviceMobile automotive help
Vehicle services brought to your location.
Eligible repairs, diagnostics, maintenance, and replacement services can be provided at a suitable roadside, home, or workplace location.
01
Mobile auto repair
Selected automotive support brought directly to the vehicle when the work can be handled safely on location.
Call for this service02
Tire repair/replacement
Mobile help assessing a damaged tire and arranging an appropriate repair or replacement.
Call for this service03
Mobile battery replacement
Battery replacement brought to the vehicle when a new battery is required and available.
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Minor roadside mechanical repairs
Selected minor mechanical problems assessed and handled at the roadside when practical.
Call for this service05
Vehicle diagnostics
On-location diagnostic support to help identify the source of a warning light or vehicle problem.
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Oil/filter service
Mobile oil and filter service performed at a suitable customer location.
Call for this service07
Service at your home or workplace
Eligible mobile automotive services delivered at the customer’s home or workplace.
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How service is arranged
Mobile response
Partner towing
Start with the vehicle, the problem, and your location.
Service comes to the vehicle
Tell us the vehicle make and model, what happened, and where the vehicle is located. This information helps determine which listed mobile service applies.
Towing when on-location help is not suitable
Towing is initially coordinated through a service partner rather than provided by an in-house Road Hero Assistant tow truck.
Service availability: The appropriate response depends on the vehicle problem, location, accessibility, and whether the work can be handled safely on location.
Houston, Texas
Tell us where you are and what happened.
Road Hero Assistant is based on State Highway 249 in Houston. Contact us with your location, vehicle information, and the service you need.
Not sure which service applies?
Call and describe what happened. We’ll use the information you provide to identify the appropriate listed service.
Call Road Hero Assistant