Out of fuel? Help can come to you.
Road Hero Assistant provides emergency fuel delivery at suitable roadside, home, workplace, and parking locations so you can take the next safe step.
A practical response when the tank runs dry.
Running out of fuel can leave a vehicle stopped at the roadside, in a parking lot, or away from the nearest station. Emergency delivery brings a limited amount of the requested fuel to an accessible vehicle location.
The purpose is to help you restart the vehicle and reach a nearby fuel station when conditions allow. It is not intended to fill the entire tank.
Before requesting service, confirm whether your vehicle requires gasoline or diesel. Fuel type, location safety, vehicle accessibility, and local availability determine whether delivery can be completed.
Essential fuel support when you are stranded.
Tell us what you drive, the correct fuel type, and exactly where the vehicle is located.
Emergency Gasoline Delivery
A limited amount of the appropriate gasoline may be delivered when the vehicle and location are suitable and the requested fuel is available.
Emergency Diesel Delivery
Diesel delivery may be available for a compatible vehicle after the correct fuel requirement and safe access have been confirmed.
Passenger-Vehicle Assistance
Fuel support for compatible passenger vehicles when the tank is empty and no other mechanical or electrical problem is preventing startup.
On-Location Delivery
Delivery to a suitable roadside, home, workplace, or parking location where the vehicle can be reached and serviced safely.
Three details help prevent delay and mistakes.
Confirm the fuel type
Check the fuel-door label, owner’s manual, or vehicle information and state clearly whether the vehicle uses gasoline or diesel.
Share the vehicle details
Provide the make, model, year, color, and any fuel-grade information you know.
Describe where you are
Share an exact address, direction of travel, nearby exit, landmark, parking level, or other details that make the vehicle easier to locate.
A straightforward fuel-delivery process.
Call or request help
Contact Road Hero Assistant and explain that the vehicle has run out of fuel.
Confirm the details
Provide the exact location, vehicle information, and correct fuel type.
Receive limited fuel
When service is suitable and available, enough fuel is delivered to help you proceed to a nearby station.
Emergency fuel delivery FAQs.
Quick answers to help you prepare an accurate fuel request.
How much fuel will be delivered?
The service provides a limited emergency amount intended to help the vehicle restart and reach a nearby station. It is not a full-tank delivery.
Can I request gasoline or diesel?
Gasoline or diesel delivery may be available depending on your vehicle, location, and fuel availability. You must confirm the correct fuel type before service.
What details should I provide?
Share your exact location, vehicle make, model, year and color, the required fuel type, and any nearby landmark or access instruction.
What if the vehicle does not start after adding fuel?
The vehicle may have a battery, electrical, fuel-system, or mechanical problem. Diagnostics, battery assistance, or towing may be the appropriate next step.
Can you help if I accidentally added the wrong fuel?
Wrong-fuel contamination requires specialist attention. Do not start the engine; fuel delivery alone will not correct the problem, and towing may be needed.
Request emergency fuel delivery.
Road Hero Assistant is based on State Highway 249 in Houston. Contact us with the vehicle, correct fuel type, and exact location.
Out of gasoline or diesel?
Confirm the fuel type, note your exact location, and contact Road Hero Assistant for emergency fuel delivery.
Call Road Hero Assistant